Research at New Hippo


Why are you engaged in research?

The healthcare world has a lot to learn from the massive amounts of digital data that are collected about people’s health. Unfortunately, this data is often stored in ways that make it inaccessible to researchers on the frontlines of health innovation. Many people want their health information to be used to contribute to better healthcare for others in the future, and we want to make that easier for them.

Who do you work with?

We work with a range of research partners, such as world-leaders in well-being and mental health, high-level university professors, healthcare institutions, ministries of health, and private physician researchers. We only approve research partners who have demonstrated reputability and trustworthiness.

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What is de-identified data?

De-identified data is information about people that has been adjusted so that it cannot be used to identify an individual person.

What do you do to protect users’ privacy?

  1. All your information is encrypted during transfer and in storage using industry leading technologies.

  2. When sharing data with research partners, we de-identify your data in two ways:

    • We exclude all uniquely identifying information.

    • We use leading-edge statistical methods to transform the data in ways that prevent you from being incidentally identified in the data.

What are the risks of participating in research?

  1. Research with de-identified data: We only release de-identified data to our research partners to reduce the privacy risk for study participants.

  2. Specific studies: If you consent to being shown studies relevant to you, you may decide to participate in some of those studies. If you're invited to be part of a study and consent to that study, the study team will communicate any specific risks to you as part of seeking your explicit, informed consent to participate.  

What are the benefits of research?

  1. For healthcare: In general, being involved in research gives people a chance to have their health journey studied. This may benefit future people who may end up in a similar situation, and/or may improve health systems overall.

  2. For users: It depends on the study, but many people do not know that some studies offer participants new treatments, additional interactions with healthcare staff, or even money.

What if I change my mind later?

You can withdraw your research consent any time by going to your settings under your username on the top right of your home page and changing your preferences.

For example, if you withdraw your consent, we will no longer use your de-identified information for secondary research with approved partners.

What if I have more questions?

You are welcome to contact our Privacy Officer at privacy@newhippo.com.